technical support
Platform updates, security monitoring, content maintenance, performance optimization, and dedicated support services to keep your website running smoothly and securely.
Ongoing Maintenance Features
Platform updates, content management, performance monitoring, and dedicated support to keep your site running smoothly
Backup verification
Ensure backups work
Broken link checking
Find and fix broken links
Browser compatibility testing
Test across browsers
Bug fixes
Fix technical issues
Database optimization
Maintain database performance
Domain renewal management
Manage domain expiration
Mobile compatibility testing
Test on mobile devices
Performance monitoring
Monitor site speed
Platform updates
Keep platform current
Plugin updates
Update installed plugins
SSL renewal
Renew security certificate
Security patches
Apply security updates
Theme updates
Update site theme
Uptime monitoring
Track site availability
Blog post publishing
Publish new blog posts
Campaign landing pages
Create campaign-specific pages
Content updates
Update existing content
FAQ updates
Add or modify FAQs
Image updates
Replace or add images
New page creation
Add new pages
Page modifications
Edit existing pages
Policy updates privacy terms
Update legal documents
Resource uploads
Add new resources
Seasonal content changes
Update for seasons or holidays
Service/pricing updates
Update offerings and prices
Staff/provider updates
Update team information
Chat support
Support via live chat
Documentation
Written guides and help docs
Email support
Support via email
Monthly review meetings
Regular check-in meetings
Optimization recommendations
Suggest improvements
Performance reporting
Monthly performance reports
Phone support
Support via phone
Priority support queue
Fast-track support
Strategy consultations
Discuss platform strategy
Technical support
Get help with technical issues
Training sessions
Learn how to use platform
Troubleshooting
Diagnose and fix issues
Video tutorials
Self-service video guides
Questions About Features?
We're here to help you find the right solution for your practice.